Payment links make it easy for customers to pay from anywhere — whether by text, email, or QR code. Here’s how the process works from their side, step by step.

Step 1: Open the payment link

Customers can access the secure link through one of these delivery methods:

• SMS: Tap the link sent via text message
• QR code: Scan the code using the camera on a mobile device
• Email: Click the Proceed to Pay button in the email sent to the customer’s registered inbox

Step 2: Choose how much to pay

Once the link opens, customers will see two options:

• Pay in full – Pay the full amount at once
• Pay in partial – Make a partial payment towards the total amount

NOTE: This option must be enabled before the customer views the link.

Step 3: Select a payment method

The default payment method will be pre-selected, but customers can choose a different one if available (like ACH).

Step 4: Enter payment details

Customers fill in the required fields and submit the form to complete the payment.

Step 5: Get a receipt

After a successful payment, customers can choose to receive a receipt via email or SMS.

Once submitted, the link’s status in Payments Manager+ will update to Partially Paid or Paid, depending on the amount contributed.