Once your employer has set you up as a Self-Service user, you will receive an email to set up your account. 

Select the link in the email to start the one-time registration process. 

Enter your Email Address and choose Send Verification Code.

Check your email associated with your account to get the code.

Enter the verification code from the email and select Verify Code.

Enter your first name, last name, create a new password, and select Register Now.

Select GET STARTED.

Choose one of the authentication options (app or text) and follow the on-screen instructions to set up Multi-factor Authentication (MFA), which is an extra layer of security for your account. 

Option 1: Authenticator App

Follow the on-screen instructions to download the Authy (Mobile), Microsoft Authenticator (Mobile), or Google Authenticator (Mobile) app, enter the code, and select VERIFY.

If you would prefer to receive a text message sent to your mobile device instead of using an authentication app (option 1), choose the Text Message (SMS) option and follow the on-screen instructions to set up Multi-factor Authentication (MFA). 

Option 2: Text message (SMS)

Enter your Phone Number and choose SEND CODE.

Text will say, “Use verification code ###### for Heartland authentication.”

Enter the code sent to the phone number entered. Choose VERIFY to complete the one-time setup process. You will automatically be logged into your ESS account.

Logging In After Registering

See the  Employee Self-Service (ESS): How to Log In  article.

Check out the Employee Guide to Self-Service for detailed information about the features of your Employee Self-Service account.

​💡 Don’t have an account? Contact your employer so that they can set up your access.