The Service Charges/Fees screen includes all of the settings necessary to create a record that applies a positive price change (an addition) to a total. This screen allows you to create a record that increases the price of a ticket, such as a charge or an auto-gratuity. You can use this screen to create any type of fee applied to a ticket.
To access the Service Charges/Fees screen, log into the Admin Console, select an appropriate account. In the Admin Console’s Main Menu, click Menu, then click Service Charges/Fees. In the Service Charges/Fees screen, click New to create a new service charge or fee.
Name: Type a descriptive name for the service charge or fee.
Default Amount: Enter the charge’s default amount when it is added to a ticket. Select $ if the default amount is a flat dollar amount. Select % if the default amount is a percentage of an item’s or ticket’s price.
Tippable: If you select this check box, this charge can affect the totals of items considered subject to tipping, and the POS will include it (and any prices modified by it) when calculating service charges, auto-gratuities, and suggested tip amounts.
Apply Post-tax: If you select this check box, the POS will only apply this pricing rule after taxes are calculated. The pricing rule will neither increase nor decrease the ticket’s tax amount.
Service Charge: If you are defining a service charge, select this check box. If you do so, the POS will allow you to pay it out to servers if necessary.
Non-Revenue: Select this check box to designate the charge as a non-revenue item in the program’s reports.
Auto Apply: If you select this check box, the POS will automatically apply this charge to new tickets if they meet the necessary conditions. To receive the charge, a new ticket must be created in a room that is set to automatically apply the charge, or it must include a required minimum party size (below).
Room Specific: This feature is only available if you first enable the Auto Apply check box (above). If you select this check box, the POS will only apply this charge to tickets created within the specific room it is associated with. You can associate a room with a charge by accessing the room’s record in the Rooms screen and then selecting an appropriate charge in the Room Discounts and Charges list.
Minimum: In this box, enter a required minimum amount for the charge. Later, when servers add this charge to a ticket and manually enter an amount, the POS will not accept an amount less than the amount you set here. The default amount is “0”.
Maximum: In this box, enter a required maximum amount for the charge. Later, when servers add this charge to a ticket and manually enter an amount, the POS will not accept an amount greater than the amount you set here. The default amount is “0”.
Party Size: This feature is only available if you first enable the Auto Apply check box (above). Enter the minimum party size (if any) required to incur the charge. The Party Size box enables you to require a minimum number of guests on a ticket before the POS automatically adds the charge to it.