To request a background check for an employee you are onboarding, navigate to View Employees, select the Employees tab, and select the employee you wish to check, then select the Run Background Check link.
Selecting this link will initiate the process with our partner, Checkr, who will be processing the background check.
Account Not Connected to Checkr
If your account is not currently connected to Checkr, this will bring up the following modal window:
Select the Get Started button at the bottom of the modal.
This will initiate the integration process. On the screen that appears, it will prompt you to connect to a Checkr account. Select Connect.
You will then be brought to the Checkr website, where you can set up a new account with Checkr.
If you are a first time user, select Set up a Checkr account. If you already have an account, select the Sign in link.
Signing in will bring you to the below screen. Select Sign in with Checkr.
Next you will need to connect your account:
If your account successfully connects you will see the following message.
Once the account is successfully connected you will see the following message on the Integrations tab. Note that your account will show “Awaiting Credentialing.” This will typically take a few business days to complete the process.
Once your account is connected and has gone through the credentialing process, you will see the following screen under the Integrations tab.
To proceed in running a background check on a new candidate, the employee page ans select Run Background Check
You will then be prompted to invite the candidate to the background check process. Fill out the form, providing at least the state of the candidate, the package, and the candidate’s email address.
An email will automatically be sent to the candidate requesting that they begin the background check.
When the candidate selects Start background check, they will be prompted to fill in a few details on the Checkr website.
Once a candidate has been invited into the process, by selecting View Details
Next select the Basic Information tab, and scroll to the bottom. To run a new background check, select Run. Any previous checks will appear below, including pending reports. Select View Candidate to view on the Checkr site.