If you select Cash, the POS displays a screen listing all server bank and cash drawer “checkout” transactions. The POS displays completed checkouts as green and incomplete checkouts as red. For each checkout in the list, the POS displays the screen displays the server bank’s name, the date and time of the checkout, and its expected amount.
Each checkout in the list will feature one of the following icons. If you select a checkout’s icon, the POS displays one of the following reports:
The Cash Drawer Report for an individual server. If the location has the Actual Cash Counting feature enabled, you can adjust the user counted amount in this report.
The full Cash Drawer Report, which includes totals for all servers who used the drawer. If multiple servers used the same drawer, this checkout will not display as green until they all complete their checkouts.
The Server Bank Report for an individual staff member. If balancing is enabled and they checkout, but do not balance, this shows in yellow.
If you select on one of the checkouts in the list, the POS displays the Server Checkout Report, with details and subtotals for the checkout. If the checkout is already completed, you can print the report by selecting Print (at the bottom of the report window). If the checkout is incomplete, you can force the POS to close the checkout by selecting Force Server Checkout (at the bottom of the report window).
If all tickets are closed, the POS will allow you to force the checkout. If any tickets are still open, the POS displays an error.