If you select Tickets, the POS displays a screen listing all tickets that have not been closed. For each ticket, the screen displays the ticket number, server, room, and status. (The screen only displays tickets with a status other than “Closed”.)

If you select a ticket in the list, the POS displays the ticket details in the Ticket Preview screen, allowing you to review the ticket and take any necessary steps to close it or advise its server on how to close it.