This section includes information specifically about a ticket status.

Hold Ticket: Indicates if the ticket is currently being held by the POS.

Promise Time: If the ticket is held, this box displays the scheduled promise time when the ticket will be fired.

Ticket Status: Displays the ticket's current status.

Paid Status: Indicates if the ticket has or has not been paid. 

Created By: Displays the name of the staff member who created the ticket.

Ordered: Displays the date and time when the ticket was created.

Closed: Indicates if the ticket is closed.