This section includes information specifically about a ticket status.
Hold Ticket: Indicates if the ticket is currently being held by the POS.
Promise Time: If the ticket is held, this box displays the scheduled promise time when the ticket will be fired.
Ticket Status: Displays the ticket's current status.
Paid Status: Indicates if the ticket has or has not been paid.
Created By: Displays the name of the staff member who created the ticket.
Ordered: Displays the date and time when the ticket was created.
Closed: Indicates if the ticket is closed.