Overview
In this article, we describe the push notification (alert) options available in the Mobile Manager app. Push notifications display an alert on the handheld device when certain events occur. In the Admin Console, you can select the events and conditions that will trigger a push notification, and you can set different notifications for each user.
Log into the Admin Console.
In the Admin Console’s home page, click Users. In the User’s page, find the user whose push notifications you want to set, then click its Push Setting button 
.
The program will open the Push Settings page for the selected user. In the Push Settings page, the notification settings are grouped into different categories (Labor, Void, and so on). To expand the list of settings within a category, click a category’s label.
Each push notification listed in the page features an Enable/Disable toggle switch. To set the app to use a specific push notification, set its toggle switch to Enable. If you set a notification’s toggle switch to Disable, the app will ignore its settings and will not use the notification.
Labor
The labor notification settings are only available if day parts are already defined for the store.
To add a day part to the account, click Add Day Part. The program will add a block of controls with several settings: For ___ and ___ send push notifications if …
In the first list, select the store that the alarm will apply to. In the second list, select the specific day part (representing the time of day) that the alarm will apply to.
Select the Labor % is less than check box if you want the program to send an alarm if the labor percentage falls below a particular percentage. In its adjacent box, enter the specific percentage labor percentage. The program will send an alarm if the labor percentage drops below the specified amount during the designated day part, at the designated store.
Select the Labor % is greater than check box if you want the program to send an alarm if the labor percentage exceeds a particular percentage. In its adjacent box, enter the specific percentage labor percentage. The program will send an alarm if the labor percentage rises above the specified amount during the designated day part, at the designated store.
Check for Labor Percentage every:
This list allows you to set how often the app checks the current labor percentage. You can set the app to check labor percentage every 30 minutes or every 60 minutes.
If an employee has a continued shift of more than _ without a break
You can use this box to set the app to send an alert if an employee works a shift continually for too long without taking a break. In the box, enter the number of hours that an employee can work without a break before the app sends an alert.
Employee is still clocked in after
You can use these boxes to set the app to send an alert if an employee at a specific store is still clocked in after a specific time of day. In the first box, enter the time of day after which the employees should not be clocked in. In the second box, select the store where you want the alert to apply.
If you want to apply additional alerts to other stores, click Add Store. The program will add another pair of boxes, allowing you to set another alert for a different time of day or a different store.
When employee is approaching Weekly Overtime in _ within 40 hours.
You can use these settings to set the app to send an alert when an employee is close to working enough hours within the current week to earn overtime wages. This alert notifies you that an employee is about to start earning the overtime pay rate before it actually happens.
In the hours box, enter the number of hours prior to the total hours needed to earn the overtime rate when you want to receive the alert. For instance, if you enter “2” in the hours box in a store where the weekly overtime rate begins after 40 hours of work within a week, the app will send an alert when an employee works 38 hours.
In the following line (Send alert every _ if employee is still logged in.), you can set the app to send additional alerts at regular intervals (15, 30, or 60 minutes) after the initial alert. For instance, if you select 15 minutes in the list, the app will send an alert every 15 minutes after the initial alert.
Void
Send Push notification if void over
The app sends an alert when you void an item from a check with a price over a specified amount. In the box, enter the specific amount that a void must exceed for the app to send the alert.
Number of voids is equal or greater than
The app sends an alert if the number of voids performed by a single employee or an entire store exceeds a specified amount. In the for employee box, enter the number of voids performed by a single employee that should trigger an alert. In the entire store box, enter the number of voids performed by a single employee within the store that should trigger an alert.
Send push notification if Void happens after following time
The app sends an alert when you perform a void after a specified time of day. In the box, enter the specific time of day that a void must be performed for the app to send the alert.
Discount
Send push notification if Discount happens after following time
The app sends an alert when an employee performs a discount after a specified time of day. In the box, enter the specific time of day that a discount must be performed for the app to send the alert.
Discount will be pushed if equal or greater than
The app sends an alert when an employee performs a discount that is equal to or greater than a specified amount, or if the total discounts performed during the day are equal to or greater than a specified amount. If you enter an amount in the on single transaction box, the app will send an alert if an employee performs a discount of equal or greater amount. If you enter an amount in the total for day box, the app will send an alert if the discounts performed by all employees during the current day equals or exceeds that amount.
Number of discounts is equal or greater than
The app sends an alert if the number of discounts (of any value) performed by a single employee or an entire store exceeds a specified amount. In the for employee box, enter the number of discounts performed by a single employee that should trigger an alert. In the entire store box, enter the number of discounts performed by a single employee that should trigger an alert.
Checks
Any check is above
The app sends an alert when an open check exceeds a specified amount. In the box, enter the specific amount that the check must exceed for the app to send the alert.
Fraud Detection
If a check is reopened once it has been closed
The app sends an alert when you open a check after it has been closed.
If any ‘Paid Out’ transaction is done
The app sends an alert when you perform a paid out transaction (of any amount).
If any ‘Refund’ transaction is done
The app sends an alert when you perform a refund transaction (of any amount).
If ‘No Sale’ transaction is performed greater than
The app sends an alert when a specified number of No Sale transactions are performed either for a single staff member or for the entire restaurant.
In the first box, enter the specific number of No Sale transactions by a single employee minutes after which the app will send the alert. In the second box, enter the specific number of No Sale transactions for the entire restaurant after which the app will send the alert.
Tips
If any tips on check has highest
The app sends an alert when a tip exceeds a specified percentage of its check’s total. In the box, enter the specific percentage of the check amount that the tip must exceed for the app to send the alert.
Loyalty
When the same loyalty number is used more than
The app sends an alert when a frequent diner or loyalty customer account number is applied to a check more than a specified number of times in a day. In the box, enter the specific number of times per day that a loyalty account number can be used before the app sends the alert.
When the same AR account number is used more than
The app sends an alert when an A/R account number is applied to a check more than a specified number of times in a day. In the box, enter the specific number of times per day that an A/R account number can be used before the app sends the alert.
Service Status
If XML feed is not received over
The app sends an alert if it has not received an XML update from the server within a specified number of minutes. In the box, enter the specific number of minutes that the app will wait for an XML update before sending the alert. You can use this alert to notify you of possible lapses or disconnections between the store’s network and the server.