The following guide is designed to explain using the Time and Attendance system using a mobile device.  Some of the features described in this guide may or may not apply to you.

How to Install the App

1. If you are using an Android phone, go to the Google Play Store.
   If you are using an iPhone, go to the iOS App Store.
2. In the search bar for the selected store, enter the app name provided by your company. 
3. Once selected, click Install or Get.

How to Register

When first opening the app, select the Register Now link near the bottom of the screen.

Enter a valid email address, and select Send Email

A verification code will be sent to this email address.

On the next screen, enter the verification code you were sent.

Select Continue.

On the next screen, you will need to set up a password.  It must be between 8 and 16 characters, with at least one uppercase letter, one lowercase letter, one number, and a special character.

Re-enter the password to confirm it, and select Register Now.

Next you will be brought to the Multi-Factor Authentication (MFA) setup screens.  Select Get Started.

You will be able to choose the authentication method you will use in the future.   You can choose Text Message (SMS) where you will receive a text message to your mobile device when signing in, or you can choose to use an Authenticator App which will retrieve codes from an app (such as Google Authenticator or Microsoft Authenticator).

Select Continue.

If you select the Authenticator App method, you will be presented with a screen with a QR code and a text code.  Either scan the QR code (the block with the pixelated image) or copy the text code.

Add an account to the Google Authenticator app, give it a name, and paste in the code.

You will be given a verification code.  Copy this, and paste it into your app, and select Verify

You will be logged into the app.

How to Sign In

1. Open the Application.
2. Enter your Email and Password.
3. Tap on the Login button.
4. If you selected SMS verification, a verification code will be sent to your mobile device.  Enter that code into the app.
5. If you selected an Authenticator App, open that app and type in the code it provides you into the Heartland app.
6.  

How to Sign Out

Tap on the icon next to My Schedule icon on the left:

Tap on the Logout option.

How to Add In/Out Time

1. Go to the Timesheets tab
2. Tap on the desired Date to choose the time  you wish to enter.
   
3. Tap on the PLUS (“+”) icon near the bottom of the screen.
4. Tap the Job type.
5. Enter the Start and End time.
   
   
6. Select the Job
7. Select Save.

How to Add Break Time

1. Go to the Timesheet screen.
2. Tap on Date to enter time.
   
3. Tap on the PLUS icon (“+”)
4. Tap on the type: Break.
   
5. Enter the Start and End time.
6. Select the Break.
7. Select Save.

How to View Your Schedule

Tap on the Schedule icon on the menu bar:

How to Drop a Shift

1. Go to Schedule from the menu.
2. Select Drop Shift under the shift you wish to drop.
   
3. You will be automatically navigated to the Drop Shift page.  Select the coworker(s) who you want to pick up your shift.  There is no limit to the number of people you can select.
4. Tap the Confirm Drop button.
   
5. You will receive a message informing you that your drop request has been successfully sent, but has not yet been approved.  Once a team member approves your request, it will be sent to your manager for approval.

How to Swap a Shift

1. Select Schedule from the menu.
   
2. Tap on Swap Shift under the shift that you wish to swap.
3. You will be automatically navigated to the Swap Shift page.
   
4. Input the Start and End date and time of the shift you wish to swap for.
5. Choose the associated coworker, and then tap on the Submit button.
6. You will receive a message stating that your message was successfully sent, but that it is awaiting approval from the person with whom you wish to swap the shift.  If this person approves, it will then be sent to your manager for approval.

How to View and Submit Your Timesheet

1. Select Timesheets from the menu bar.
   
2. Review the summary of your Paid Hours.
3. To the right of the date and the time, tap on the “>” arrow mark to view the details of what you have entered.
4. Tap Submit.

How to Book Time Off

1. Tap on the Time Off icon on the bottom menu bar.
   
2. Tap on the PLUS (“+”) sign.
3. On the top of the screen, choose the Time Off Type.
   
4. Choose the requested Date and Time.
5. Insert any comments or applicable documents to your Time Off request.
6. Tap Submit.