0 - NO RESULT AVAILABLE: Call customer care for help. They will troubleshoot the issue, and if needed, they can order a replacement terminal. [SME help needed. In other areas, this message resolution was to open a ticket. Is this only the action for a printer problem?]
1 - NOT OPEN: Power cycle the terminal and retry the transaction.
10 - RESPONSE TIMED OUT: The printer is not sensing the paper. Reload the paper roll.
OUT OF PAPER: A receipt or report started, but there is no paper. Avoid duplicating a sale or return transaction. Replace the paper roll and reprint it.
PRINTER ERROR: A receipt or a report failed to print. The paper might be out. Reload a paper roll.
These errors require additional research. Call customer care for help:
- 3 - RELEASE ERROR
- 4 - CONFIG ERROR
- 5 - OPEN ERROR
- 6 - CLOSE ERROR
- 7 - WRITE ERROR
- 8 - RESPONSE TIMED OUT
- 9 - UNSUPPORT OPTION
- 11 - INVALID CALL PARM