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Notifications are sent to Candidates, Employees, Team Members, and others when triggered by certain events. Examples include when a Candidate is accepted and sent an Offer Letter, or when a Team Member is assigned a task.
Setting up Notifications
To set up a notification, navigate to Administration - Notifications on the left menu bar.
To turn on a notification, select the toggle switch next to a notification type:
This will open a modal window with a sample letter to be sent to the user/target recipient.
You may edit this to any text you desire to be sent.
Notification Types
The following list displays:
- Notification: The name of the Notification.
- Trigger: What causes the Action
- Subject: The notification Subject message.
- Target: Who the Notification is sent to.
The Notifications sent use variables to auto-populate information, including:
- {employee}: The name of Employee or Candidate.
- {job_title}: The name of the Job.
- {employer}: The name of the Employer or Team Member receiving the Notification.
- {company}: The name of the Company involved.
- {job_seeker): The name of the Candidate.
| Notification | Trigger | Subject | Target |
|---|---|---|---|
| Application Doc Completed | Job seeker completes application form requested by employer | {employee} has completed the document - New Hire Application - {job_title} | Employer |
| Candidate Moved | Candidate is moved or copied to another job, sent to the job owner. | Candidate moved to the {job_title} position | Employer |
| Event Attendee Notify | Event is created or changed. | {employer} you have a new invitation | Employer |
| Application Declined | The Job application is declined and the Employer chooses to notify. | {company}: Application declined | Job Seeker |
| Application Form | The Candidate requests an application form. | Please complete your job application for {company} | Job Seeker |
| Onboarding Request Employee Document | Onboarding document requested after employee started onboarding. | {company} onboarding - your employer has requested you to complete the documents/forms | Employee |
| Onboarding Request Employment History | An Employee’s employment history is required. | {company} onboarding - your employer has requested you to complete your employment history | Employee |
| Onboarding Request Education | An Employee’s Education History is required. | {company} onboarding - your employer has requested you to complete your education | Employee |
| Onboarding Request References | An Employee’s references are required. | {company} onboarding - your employer has requested you to complete the documents/forms | Employee |
| Offer Approve Notice | An Offer Letter is created and requires Employer approval before sending to the Employee. | Offer letter for your approval | Employer |
| Offer Approve Denied | The Employer rejects the new Offer Letter. | Offer for {employee} has been declined | Employer |
| Offer Approve Ready | The Offer Letter is approved by the Employer, and then sent to the Candidate. | Offer for {employee} has been sent | Employer |
| Onboarding Customer Document Notice | A custom document is requested after the Employee started onboarding. | {company} onboarding - Your employer has sent you an onboarding document | Employee |
| Applicant Summary | The hourly, daily or weekly new applicant notice time is triggered. | {employer}, You {frequency} Job Summary | Employer |
| Candidate Offer Notice Email | Candidate is sent an Offer Letter. | Offer letter from {company{ | Job Seeker |
| Candidate Accept Offer Email | Candidate accepts the Job offer. | {job seeker} accepted your job offer | Employer |
| Candidate Reject Offer Email | Candidate rejects the Job offer. | {job seeker} rejected your job offer | Employer |
| Prescreen Question Remind Email | A Candidate’s application was submitted, but the Prescreening questionnaire was not completed. | {job_seeker}, {job_title} | Job Seeker |
| Message Received | An email was received by the target. | Message Received. | Employer & Job Seeker |
| Requisition Notice Email | When a Job requires a Requisition Approval. | Job requisition for your approval | Employer |
| Requisition Approve Email | A requested Job requisition was approved. | {job_title} | Employer |
| Requisition decline email | A Job requisition is denied. | {job_title} | Employer |
| Task Assigned Notice | A Task is created or reassigned. | You have been assigned a task from {name} | Employer |
| Task Completed | A Task is Completed. | {task} completed by {name} | Employer |
| Add team member | A new Team Member is added. | The Hiring Team of {company} | Employer |
| Interview schedule | An Interview is requested. | {company} requests an interview with you! | Job Seeker |
| Interview cancel | An Interview is cancelled by the Employer. | Interview Cancelled | Job Seeker |
| Interview confirm | The Interview is confirmed with the Candidate. | Interview Confirmed! | Employer |
| Interview decline | The Interview declined by the Candidate. | Interview with {job seeker} declined | Employer |
| Interview reschedule | The Interview is rescheduled by the Employer. | Request to Reschedule Interview | Job Seeker |
| Onboarding request email | An Onboarding request is created. | {company} Onboarding | Employee |
| Onboarding employee reminder | A reminder to finish onboarding is triggered. | Finish your Onboarding for {company} | Employee |
| Onboarding sync failed | A failure to sync to payroll is detected. | Onboarding data synchronization for {employee} encountered an error | Employer |
| Onboarding sync success | A sync success after initial failure detection is resolved. | {employee} - Data synchronization issue has been resolved | Employer |
| Onboarding document rejected | I9 document rejected. | {company} Onboarding - your verification document has been rejected" | Employee |
| Onboarding employee submit data | The Employee completes the onboarding process. | {employee} has completed onboarding for {company} | Employer |
| Everify status change | E-verify case status change. | E-Verify case status updated for {employee} | Employer |
| Employee WOTC eligible | An Employee is WOTC eligible and no auto process WOTC order is set. | {employee} meets eligibility requirement for WOTC | Employer |
| WOTC certified | WOTC certification received. | WOTC Certification for {employee} Received | Employer |
| WOTC case denied | WOTC application denied. | WOTC Application for{employee} Declined | Employer |
| Generic receipt | Order received. | Thank you for your order | Employer |
| WOTC request | A request for WOTC questionnaire from hired employee is generated. | {company} - Work Opportunity Tax Credit | Employee |
| Candidate share email | A Candidate share request is created. | {employer} has shared candidates for the {job_title} position | external |